Customer Testimonials
Increase Font Size
Bill, Jackson, TN
The storm took place on April 30, 2010, with over 17" of rain throughout the night. Around 1 a.m. we heard a loud crash outside our bedroom window. The power went out, but within a few second we heard the Generac generator start and power was restored, so my wife and I just went back to sleep. At 8:00 a.m., the power company came and told us the power was out in the area and that we had several trees down next to our home. He noticed we still had power and I told him we had a generator. He went to look around outside and in a few minutes returned. He told me a tree had crushed the generator but it was still running. I told him it had been running for 7 hours and he was shocked. The power came back on and the generator went back to stand-by mode. I could not believe the damage the generator had experienced and still ran. Yes, a tree fell on it, crushing the enclosure, but it was also moved nearly two feet from the original position. The generator has been 100% reliable for over 9 years through storms and tornados and never let us down. Of course the replacement can only be a GENERAC!
T.G.
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5 This letter should serve as a strong recommendation and wholehearted "thank you" to Mike and his staff at Olympic Electric for the recent installation of Generac brand generator in Wallkill, New York. From the first phone call ,to discuss options through the cost estimate and finally the installation and testing. Mike's team was professional, courteous, and extremely responsive to what ended up being quite a few emails and phone conversations! The price was exactly as quoted, the install went exactly as we were told, and the follow-up has been a true example of exceptional customer service. If you are considering the purchase and installation of a Generac generator - or any other electrical service at your home or business - I absolutely would recommend using the services of Olympic Electric.